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Privacy policy

We value your privacy and strive to protect your personal information at Ostravelz, a United States-based company. This Privacy Policy is designed to provide you with clear and transparent information about the data we collect when you visit our website at , why we collect it, and how we use it. By using our website, you signify your consent to the terms of this Policy. In the following sections, we outline the specific types of information we may request from you and explain how we collect and handle such information. We also clarify how we utilize this data to enhance your experience and provide you with our services.
Information That May Be Requested From You
While using our website, we may collect certain personal details from you. Your discretion to share such information is respected; however, please note that some of our services may be unavailable if you choose not to provide the requested information. We may request personal details under the following
Information We Collect
During your initial visit to our website, we may collect computer technical data for optimization purposes. This information may include your system's IP address, web browser software, referring website, operating system, and screen resolution. The computer information we collect is not linked to any personal data and is solely used to enhance your browsing experience.
How We Use This Information
Confirmation of Booking Requests: When you book or reserve a product, we will use your information to process and administer your booking. You can expect a confirmation email from us shortly after the completion of your booking. We may also contact you to fulfill other aspects of the service, and your information may be shared with relevant third parties for necessary service provision. Please note that these third parties may be located outside the United Kingdom.
Product Enquiries: If you submit a product query form, we will use the provided data to offer you an appropriate quotation. You can expect a follow-up email or phone call regarding your product enquiry.
Surveys and Feedback: Feedback submitted about our services will be used to improve our offerings. We may contact you via phone or email to discuss your feedback. Participation in online surveys is voluntary, and the collected data will be used for statistical purposes only. Your personal data will not be separately identifiable from the survey results.
Special Offer and Product Emails: If you register to receive our product and service emails, you will receive relevant information about travel products and services. Your submitted details will not be used for any other purpose or shared with third parties. You can choose to unsubscribe from these notifications at any time by clicking on the provided unsubscribe link.
Your Data Is Safe With Us
We prioritize the safety and security of the personal details you share with us. Your information will only be used for the purposes mentioned in this policy document.
Can the Policy Be Changed?
Ostravelz™ reserves the right to change or modify the privacy policy. The policy in effect at the time you share your information will be applicable to your booking.
Feedback, Suggestions, and Comments
We welcome any comments or questions regarding our privacy policy or any other aspect of our services. Please feel free to contact us via email at for further information.